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For products covered by our limited 6 months warranty, we warrants that the purchased product is free from manufacturing defects.
This warranty does not protect below covers:
1. Ordinary wear and tear or any damage arising from misuse.
2. Neglect, improper usage of the product, shock, or unauthorized modifications or repairs.
3. Items purchased via 3rd party.
To submit a warranty claim, please email help@digitbands.com with a description of the issue and your order number.
Please attached below details in email.
1. Order Number.
2. Email used to place the order.
3. A description of the issue.
4. 1-2 pictures showing the problem of the product.
When we recevie your email, we will contact you to deal the warranty issue within 3-5 working days.
Any product subject to warranty may only be replaced by the same model that was originally purchased. customers are responsible for the cost of warranty exchange shipping, Thank you very much for your understanding and cooperation.
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